Ordering Online from Mercury Drug and Paying with GCash

Lately, I’ve been finding it hard to queue up in drugstores. The lines snake around, and the waiting times are really long.

Since it’s also a good practice to stay at home and prevent the spreading of sicknesses, as much as possible I try to order online for essentials during this quarantine.

I’ve already written a drugstore compilation post before. However, I find that when it comes down to it, nothing beats Mercury Drug for being the dominant brand — similar to National Bookstore being the dominant brand for books and school supplies here in the Philippines. It’s not ironic that both also contend with being out of the loop in terms of using the latest technology properly.

Anyhow, I’ve learned that Mercury Drug now has delivery within Metro Manila via online ordering. What I find is that they did not do the best implementation, but it works as I’ve personally tried it.

Some benefits of ordering via Mercury Drug online include:

  • You can be sure the medicine you need is available as they can check with other branches
  • Delivery is orderly, using their own rider
  • Social distancing is preserved, compared with Pabili services where the rider needs to queue up in the store
  • Cashless payment is also enforced, which is also sanitary

How to order in Mercury Drug online

A prerequisite is to have Viber installed. You basically need to chat or call the person behind the number to order your medicine, and to show your prescription if needed. Take note that sometimes, the person behind the number replies late, seemingly due to the number of people ordering.

To help you out, I’ve compiled the branches noted on the website for easier access, as you can find a branch near to you and have your delivery done sooner if possible.

Viber NoStore Location
09190806367EDSA Congressional, QC
09190806374MDC 100, E Rodriguez, QC
09190806368Retiro Mayon, QC
09190806380Q-Plaza, Cainta
09190806372Commonwealth Tandang Sora, QC
09190806405Greenhills Ortigas, San Juan
09190806402EDSA Danlig, Makati
09190806403Bel-Air Hercules, Makati
09190806408BGC 32nd St, Taguig
09190806415JAKA Plaza, Paranaque
09190806420ATC Madrigal, Muntinlupa
09988468640San Joaquin, Pasig

Once ordered, they will be showing you the pink order slip with the delivery fee included. As mentioned on the site, if you ordered at 8 AM-12 PM, your delivery will be done on the same day. Otherwise, it will be done the next day.

How to pay using GCash

The lady I talked to on Viber sent me a picture of the QR code of the branch. I used it to pay for my purchases. Once done, I sent the proof of payment back to Viber.

Other Questions

Can you use GCredit to pay for your order?

Yes, since this is your typical scan-to-pay using GCash.

Do they support different payment methods aside from GCash?

Yes, they also support Paymaya (via QR code) and credit cards — they will send you a payment link via email for this option.

How much is the delivery fee?

Delivery costs Php 100, and if you really need it (for 24 hour stores), there is an extra charge when you have it delivered from 10:00PM to 6:00AM, depending on the distance.


I’ve written about how to order and pay online in Mercury Drug. They will be in charge of order fulfillment and delivery in contrast with using Pabili services as the riders still need to queue up and buy the medicines themselves.

If you’d like to learn more about GCash, I created a how-to on the basics of GCash.

Here is a list of links if you’re interested in the main GCash features:

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