Using AMEX Virtual Pay in GCash for Online Purchases

As we increasingly do our transactions online, it has become obvious that a credit/debit card is becoming more of a necessity especially since there are a lot of online shops now out there. Unfortunately, not everyone has a credit card. And that is especially so for a majority of Filipinos.

We could use our own debit cards from the bank as they are linked to our deposit accounts, but sometimes we need something more flexible to use.

For some, they don’t really need a GCash Mastercard to cash-out, but need a card to use for purchases online for merchants without GCash integrations. As a result, GCash has the American Express (AMEX) Virtual Pay card inside the app to fill this need.

What is the AMEX Virtual Pay card?

This is a prepaid (debit) virtual card linked to your GCash account. It enables us to shop at any online shop, not limited to local ones. It is also virtual, so it can only be used online. Additionally, it has a US address, in case when you need an actual address.

What’s the difference of AMEX Virtual Pay with the GCash Mastercard?

The GCash Mastercard is an actual debit card, so you can use it in real life shops. You can also withdraw money from any ATM. The AMEX Virtual Pay can only be used online.

You can have multiple GCash Mastercards linked to your account at any time. You can only have one AMEX Virtual Pay Card per GCash account.

Another difference is the GCash MC has a fixed card verification value (CVV) code while the AMEX virtual card can be changed anytime.

Linking and using GCash Mastercard requires the user to be fully verified. For AMEX users, you can use it even if you are a basic user.

Can I still use my GCash Mastercard for online payments?

Yes, but keep in mind, since the CVV code is fixed, you will need to take care that your card doesn’t get compromised, especially since you can link multiple cards to a single account.

What’s the difference between GCash AMEX Virtual Pay, Paymaya Online Payment Card and Grabpay Virtual Card?

They are similar as they can be used for online payments. However, for the AMEX card, you can change the CVV anytime. For Paymaya and Grabpay cards, you cannot change it easily. You can also lock your Grabpay Virtual Card to limit unintended usage, unlike its counterparts.

Do I need to be Fully Verified to be able to use my AMEX card?

You can use your AMEX card even if you are not fully verified yet.

How do I set up my Virtual Pay AMEX Card?

It is pretty simple. You only need to enter your email address to be able to apply for one. Once you’ve applied, you will be receiving an SMS that your registration is successful.

How do I get a CVV code for my AMEX Card?

You just click on “Get New Code” and the new CVV code will be sent via SMS to you. Take note of this as this is used for payment online.

How do I use the AMEX Virtual Pay card?

First, during payment you need to make sure you have enough funds in your GCash wallet. You can then put in the required details for debit/credit card.

What is the address in the Virtual Pay Card for?

This is an address that you can use if you are ordering from US based merchants. Basically you can have it shipped to this US address, however, you should also create an account with My Shopping Box as your US Forwarder as this address is registered with them.

The AMEX Virtual Pay Card was a tie-up with My Shopping Box before, but it has since lapsed.

What is My Shopping Box?

They are a US Forwarding service. When you sign up with them, you will be getting a US address. You can then link your PH based address to them and they will be forwarding any delivered items from the US address to yours for a fee, depending either on the weight or dimensions of the item.

Some other similar companies that offer this are Johnny Air, Shipping Cart, PO Box, My US, and SkyBOX. When using your AMEX card though, you are not limited to using My Shopping Box. You can use other forwarders if you want to.

Can I link my AMEX Virtual Pay card into my Paypal account?

Yes. Linking is easy, but you will need to have USD 1.00 (around PHP 52.00) in your account as a test transaction. It will be immediately refunded back to you. You can refer to my in-depth Paypal post for more information.

Your AMEX card will be linked and you will be receiving an email notification.

Note: Your address here doesn’t need to be the same as the US address set by GCash.

What do I do if I get an error linking my AMEX Card?

Sometimes issues like this happen when linking. This is typically a technical issue. We can wait and try again later, or use our GCash Mastercard to link instead.

Why is my AMEX card being declined?

A couple of reasons are:

  1. You may need to have a certain amount in your GCash wallet for the test transactions. Usually, the amount needed is around 1 USD.
  2. The AMEX feature in GCash is currently under maintenance. You should check your SMS inbox to see if there is an advisory regarding a downtime.

If it still persists, then it would be best to submit a ticket to GCash support.

Why am I getting auto-debited without my permission?

Have you checked whether you’ve been subscribed to any recurring service? Maybe you’ve been scammed into buying an app with a subscription or you’ve forgotten to cancel during a trial period for a certain software.

Summary

We talked about the what, why, and how’s of using the AMEX Virtual Pay card. Basically this debit card is solely for online payment usage. Take note that you need to have some amount in your GCash wallet to be able to use this. Using AMEX is also more secure because you can change the CVV code at any time.

If you are interested in similar posts, here are some more:

If you’d like to learn more about GCash, I created a how-to on the basics of GCash.

Here is a list of links if you’re interested with the main GCash functions:

If you are also interested in knowing what resources I used in making this blog happen, please take a look at my resources page.

How do you like the tutorial? Did I miss anything? Please add your comments and suggestions below!

161 thoughts on “Using AMEX Virtual Pay in GCash for Online Purchases”

  1. Hi. Theres is a need to enter the Paypal address using your GCASH AMEX US billing address. However, with paypal, it seems not to be able to register your amex US address… it is fixated on Philippines format. For example, the zipcode only allows you to enter 4 digits as with PH zip codes. Gcash Amex US billing address has 5 zipcodes. How do i fix this?

    Reply
    • You will need to activate your AMEX via email. If you put in the wrong email address, you won’t be able to generate your AMEX number.

      Reply
    • If you mean transferring from Paypal to GCash, that’s cash-in. You can also save your AMEX card in Paypal as a payment method if you so wish.

      Reply
  2. Hi, is there any way to see my transactions? I linked my Gcash Amex, and it needs a code for verification. How do I get my code? Or see my transactions? Thanks.

    Reply
    • Is this otp? Usually you get it via sms or email depending on the merchant. If you mean the security code or cvv, it’s sent via sms. For the transaction history, it’s in the main page of the app. But the history only reflects it the next day.

      Reply
      • Oh, I mean, I linked my Gcash Amex to my Paypal but I don’t know how I’ll receive my verification code as card statement is not available on Gcash.

        Reply
      • Sorry, what I meant was, how do I see card transactions? According to Paypal, the verification should be listed with the payment made. But I can see nothing. How do I receive the verification code from Paypal?

        Reply
        • Maybe paypal is referring to the test transaction. You are being billed a dollar (around 50 pesos) as a test txn when you link your amex to your paypal. But gcash will eventually reverse it. You should be seeing an sms with the test txn.

      • I have the same problem. It says,
        “Check your card statement for the code. Enter the code to confirm your card, and we’ll lift your spending or withdrawal limits.”
        we’re can we find that code to verify the amex card to pypal

        Reply
  3. Hi, ive been using AMEX to pay netflix subscription but after paying it on 2 different accounts it doesn’t let me pay it. It says, there are some problem using this payment method. I have enough funds to pay my subscription. I also tried to contact netflix customer service and they said to contact the issuer. Do you have any idea what happened? Please let me know, thanks!

    Reply
    • When did you try to pay – maybe it coincided with the maintenance period? Can you try it again now? If it still doesn’t work even after trying it from time to time today, i would suggest you file a ticket with gcash help support.

      Reply
  4. Do you know how long it takes before a refund is reflected back to your account? I recently used GCash Amex to purchase an ipad pro in B&H Photo’s website. I was immediately charged for my purchase since I received a text notification, but B&H sent me an e-mail saying that they have not charged me for it yet.

    Reply
    • Did they say why they haven’t charged you yet? Payment should have been okay since you’ve received notification.

      But if they refuse, you can file a ticket for chargeback at help.gcash.com, or initiate a live chat there.

      Reply
    • You need to use US based forwarders like Johnny Air, My Shopping Box, Shipping Cart, etc. You would need to register your address with them, then they will provide you the US address. Once an item arrives to your US address, they will consolidate it and ship it to your address for a fee.

      Reply
  5. Hi! Just to clarify, I can input my Philippine address in the billing address when adding AMEX in Paypal, right? Thank you!

    Reply
    • Hindi po credit card si AMEX at di rin po siya konektado sa GCredit. Debit card po siya, kaya kailangang may laman ang GCash wallet mo para magamit.

      Reply
      • Ang dami ko na binasang comments para mas maintindihan kung ano ba talaga itong Gcash Amex Virtual Pay pero dito lang ako mas nakaintindi lalo. Iba talaga mga pinoy haha

        Reply
  6. how do i transfer funds from gcash to paypal? i just linked my amex and paypal is showing zero balance. i have funds on my gcash. thanks!

    Reply
  7. Hi, I cannot input my AMEX GCASH because it said “Your card was declined by the issuing bank. Please try a different card or contact your card issuer with questions.”

    Reply
    • You can opt not to do the verification and you can still use the card. But you can also reach out to support to get the 4 digit verification code.

      Reply
  8. Hi, I registered yesterday but the virtual card issued to me is expired! Expiry date indicated in the card is 4/18. Do you know how to fix this? I also encounter an error whenever I click the request code button. Thanks!

    Reply
    • You can verify your AMEX details in *143# if you’re using a Globe number. Otherwise, I can’t really recommend anything else except filing a support ticket.

      Reply
  9. Hi, I got an approved refund from Google Play 2 weeks ago. However the refunded money did not show up either on Gcash or my own bank account, accidentally used the Amex Virtual Pay in Gcash but Google approved my refund request.

    Reply
  10. Hi, I used gcash amex 3days ago to make a purchase to amazon. 30mins after successful order, amazon declined my card (“revise payment method”) even tho my card info is right.

    I later found out that my billing address is wrong based on my long research to google (ph address). It should be the us address that gcash and myshoppingbox provided, I already put both billing and shipping address to my order.

    I re-ordered it and amazon didn’t declined it (not yet atleast) but I made this changes and until now, there is no update that my order is being processed and my gcash wallet balance had not been deducted(the amount is acceptable to my order’s price inc tax), it will arrive in sunday meaning that amazon will most likely cancel my order due to the fact that there is no confirmation of payment from my sufficient balance of my card

    What should I do?
    I’m also a basic level user (not fully verified). Gcash mentioned that basic level user can have a gcash amex but I do not know if it only means getting it activated from the user’s email or to also getting it access

    Reply
    • I don’t understand how the order went through without payment confirmation. Can you check your order history again? Also, the billing address does not affect AMEX payment. Even for credit cards, I’ve used different credit cards with differing billing address. The “revise payment method” is most likely a hiccup in testing AMEX. Sometimes that happens due to technical issues.

      Basic users can use AMEX.

      Reply
  11. I bought AC odyssey using Gcash amex and refunded it successfully but suddent i didnt receive my money back what should i do?

    Reply
  12. I just got a txt confirming that i paid to SERVICES via Gcash American Express Virtual Pay. Any idea if this is a fee or what not? I have not used my Amex virtual card at all.

    Reply
  13. Today, somebody was using my american express virtual card to purchase online without me knowing! I just got messages about the purchases and my balance has been reduced.

    I didn’t event get any otp or any verification code for the unknown purchases. It’s very unsafe!
    Lucky for me I only have 150 pesos on my account but usually I have thousands for paying bills online. I already submitted a ticket but still no reply.

    Anyone had experience the same thing?

    Reply
    • Usually this due to a subscription we’ve done before but forgotten already. You may want to change your cvv in the meantime.

      Reply
    • Hi, Mornie! I have a similar experience. Yesterday, July 26, I received a message saying “You have paid P62.30 to SERVICES via GCash American Express Virtual Pay.” I initially had 115 pesos in my account, and upon checking, only 52 pesos remained. I checked the transaction history and it was tagged as “WEB PAYMENT.” I tried calling 2882 but my calls were always terminated. May I know how much did charge you and what transaction was involved?

      Reply
  14. Hi.
    1. Does GCash AmEx Card have a subscription/membership fee? I received a message saying “You have paid P62.30 to SERVICES via GCash A,erican Express Virtual Pay.” And true enough, my GCash balanced was deducted with 62.30 pesos. I checked my transaction history in the GCash app and it said “Web Payment.” I did not link my AmEx card to any website or online shops. So I’m thinking maybe there’s a subscription fee?
    2. Do you know how to deactivate GCash AmEx Card?

    Reply
    • 1. As I told you in a previous comment, you should change your CVV immediately and file a ticket with help.gcash.com.
      2. We cannot deactivate AMEX in the meantime. You might if you contact support.

      Reply
    • Currently you can’t unlink AMEX. You can change your CVV in the meantime. Or you can also submit a ticket to help.gcash.com.

      Reply
  15. I have the same problem. They keep on deducting money from my account. First gcash sent me a message and said that i paid 200 pesos in stripe, four time already. So they deducted a total of 800 pesos on me. I dont know what stripe is. Can somebody please help me what to do. Thank you.

    Reply
    • I think you should file it asap in help.gcash.com so that you can get your money back.

      Stripe is an international payment processor connected with AMEX.

      Reply
  16. Hello po sana matulungan niyo ako sinusubukan kopo kasi ilink ung AMEX virtual card kay paypal kaso eto po ang nalabas ‘Your card was declined by the issuing bank. Please try a different card or contact your card issuer with questions.’ Nadouble check kona po ang credentials at may P57 ako na balance sa Gcash ko at naka-set sa home address ko ung billing address.. Ano po kaya solusyon dito? Ang hinala kopo dito ay kelangan verified Gcash user muna ko at updated profile info ko pero student palang ako kaya wala po akong mga necessary IDs para makapagverify..

    Reply
      • Dapat poba kung alin ang address ang nakalagay sa profile ko (GCash) un din po ang ilagay ko sa paypal? O try kopo gamitin ung address na nakalagay sa AMEX?

        Reply
        • Kahit hindi parehas ang address mo ok lang, mas importante, parehas ang pangalan ng nasa GCash mo at yung nandun sa Paypal.

      • Kinontact kopo ung Gcash regarding dito sa issue pero eto po ang sinabi nila.

        I understand that this matter is important to you and In line with your PayPal linking concern, please be informed that you can easily transfer money from your PayPal account to your GCash wallet within 24 hours (real-time for most transactions). To do this, you will need to link your PayPal account to your GCash account.

        Requirements:

        Your first and last name on PayPal must be identical with your first and last name on your GCash account (e.g. Juan Dela Cruz and Juan De La Cruz will not match). Both accounts must be owned by the same person.
        The PayPal account must be set up in the Philippines.
        The Paypal account must be a personal-type account (non-business account).
        Your GCash account must be fully verified (KYC-ed)

        Thank you for your kind understanding.

        Please do let us know if there is anything else we can help you with.
        Regards,
        Amanda

        Tinutukoy po ata nila ung linking ng Paypal-Gcash hindi AMEX-Paypal o kelangan KYCed ung account ko?

        Reply
        • Parang di alam nung CSR anong isasagot sa yo. Anyway, try mo nalang ulit maglink. Ang paggamit ng AMEX di kailangang naka fully verified.

  17. Hanggang ngayon po ayaw parin mukhang walang choice napo kundi magpafully-verified para sigurado. Tinignan kopo ung charge rate pag magcconfirm ng credit card sa paypal at parang tumaas na ung sa peso.(from P52-P100) Eto nalang po ata ung problema kaya hindi parin matanggap ung AMEX. Baka kulang po ako sa funds dahil P57 lang balance ko?

    Based on Paypal Help Center:
    We take an extra step to confirm your card so that we can verify that the card is valid and that you are the card owner.

    Below is a list of how much we charge to cards in different countries. If we can’t determine the currency of the card, or if we don’t support that currency, we will charge 1.95 USD to the card.

    Once the card is confirmed, we will immediately refund the charge. Depending on your card issuer, it can take up to 30 days for the refund to appear on your card statement.

    Reply
  18. hi! my netflix account had declined my amex virtual pay but it’s not expired yet and my gcash wallet still had a money…what do you think is the problem?

    Reply
  19. Sir bakit ganun pag sinusubukan ko i-connect yung AMEX ko a Google Play, nag-eerror siya. Ni remove ko kasi from Playstore kasi gusto ko i reset, evrytime kami na mag US transanc ako payment unsuccessful lumalabas.

    Ano kaya problem ? Sa AMEX/Gcash ba ?

    Reply
  20. Is there a maintenance today? I’ve been trying to pay online (Patreon) but the card is getting declined. The website says that I should contact my bank since there is a possibility that it’s blocking the charge. What should I do? This already happened on multiple occasions.

    Reply
  21. Bakit po ganun, ginamit ko yung AMEX Card ko (Basic User)
    sa NETFLIX

    tinanggap naman yung AMEX Card ko, tapos pag dating sa OTP after ko mainput yung correct otp ito yung lumabas na error kay NETFLIX.

    there appears to be problem with the card you are trying to use please use a diferent card or check with ur bank to make sure your card is unable for international transaction.

    Ang tanong ko din po, Papaano ma-enable ang international transaction ni amex card?
    meron nman akong 370php balance at sakto nman balance ko para makapag subscribe kay netflix. sana po may sumagot. salamat

    Reply
    • Nakadisable po ang AMEX ngayon, may advisory galing GCash. Wala pang balita kung kelan babalik. Kung meron kayong gcash mastercard puwedeng iyon po munang gamitin.

      Reply
      • ay ganun po ba, pero bakit po kagabi yung fully verified na gcash account ng friend ko, yung amex card nya gumana naman po? simula kailan po po ba naka disable? kasi bagong GCash account tong akin eh (basic user) bale bagong Amex card po,

        bale kapag luma pong Amex card gumana? pero kapag bago po, nakadisabled po ? tama po ba?

        Reply
      • Simula kailan pa po nakadisabled ang amex? kasi kagabi yung friend ko na Fully Verified GCash, nagamit nya Amex Card nya sa NETFLIX, tapos kaninang umaga gumawa ako ng GCash Account (Basic User) at nag try mag subscribe sa netflix, ayaw , yan po ang error na lumalabas.

        Reply
        • Ahh kasi yung sa friend ko nagamit nya kagabi sa netflix.
          fully verified din po ba gcash account mo?

          bale po mapa basic user man o fully verified users, parehas nakadisabled yung Amex?

        • Nung sinabi mo na gumagana na, sumubok ako sa paypal, nakalink ako. So gumagana na pala. Kung ayaw maglink sayo, baka walang laman balance mo.

        • hindi ako mag lilink sa paypal eh,
          gagamitin ko po sa NETFLIX subscription.

          may balance naman po yung Gcash ko (basic user)
          tapos kapag nireregister ko sa NETFLIX as a payment method.

          ito yung lumalabas na error:

          There appears to be a problem with the card you are trying to use. Please use a different card or check with your bank to make sure your card is enabled for international transactions

          ang tanong ko po sana, papaano ma enable yung gcash amex card for international transactions.

        • Hmm, honestly I have no idea. Di kaya dahil basic user? Anyway to make sure, yung naiisip ko magfile nalang ng ticket sa help.gcash.com.

        • nakapag file na kasi ako ng ticket medyo natatagalan lang ako sa reply nila, iniisip ko kasi baka maactivate ang amex international transaction kapag nag cash-in ako ng higher amount (for example: 1000 or 5000 to 10,000)
          possible kaya?

          o kailangan po talaga na fully verified 🙁 wala kasing akong VALID ID sa mga choices na nandun kaya hindi ako makakapag verify

        • You can try with a higher balance on your account. But if it fails, then you can go the fully verification route manually by submitting a ticket or emailing gcash support. Kaya ka pa rin maverify kahit walang valid IDs actually.

  22. Hello, i just confirmed my gcash AMEX card in paypal. Will i receive the verification code thru text or do i need to contact someone to get the code? If so, who do i need to contact?

    Reply
    • You don’t need to contact anyone. I got that wrong the first time. I confirmed that your AMEX card will be linked directly without any code needed.

      Reply
  23. Hi! Connected my GCash AMEX Virtual Pay on Paypal. Pero it requires me to enter the 4 digit verification code. Do you have an idea how to get this? Nung nagconnect ako ng GCash mastercard ko, it sent me a text. However, for this one, wala akong nareceive. It even deducted 40+ PHP twice kasi i requested another code :< Nagsearch ako and it requires to send an email to GCash daw or may iba naman na nagsasabi na GCash will automatically send an email. For some reasons, hindi ko kasi magamit yung GCash mastercard na nakaconnect sa Paypal ko for online purchases through foreign sites. Nageerror siya. Please enlighten me about it. Thank you so much for your help. ^^

    Reply
    • Hmm, for me di ako tinanong ng verification code. Maybe you should ask gcash support about it.

      But if you’re paying with amex, why not directly link it to the merchant itself?

      Reply
  24. Your payment didn’t go through. Please check the card info and billing address or select a different payment option.

    help! i keep getting this error on ebay & amazon using gcash amex… why?

    Reply
  25. Hi! I just linked my amex with paypal with which I received a message saying I paid 50 to PAYPAL and also almost simultaneously received another one saying “We have credited back P50.51 as a reversal for GCash AMEX transaction that failed with PAYPAL”. Does that mean I failed to link my amex in paypal?

    Reply
  26. Hello is it normal to not get an email confirmation upon registering for amex? Though they sent me an sms naman to confirm that i succesfully registered and i have a card number na rin.

    Di ko tuloy sure if i entered an incorrect email add since wala akong narereceive na email from them

    Reply
  27. Hello, naglink po ako ng gcash amex sa paypal ko at nabawasan ng Php97.94..and wala pong refund na nangyari..

    tapos di ko rin po magamit ung paypal ko to buy games on steam..

    Reply
  28. Hi..
    I want to link my amex to paypal. I am just waiting for the code. How long does it take for the code na isend sayo ng paypal?
    Nakita ko kasi sa mga luma na tutorial, i should request for gcash for the expuse code.. need ko pa ba marequest sa gcash or paypal na lang ang hinhintayin ko na mgsend ng code para malink ang amex ko?

    Reply
      • Yes, my amazon account is on hold and the order didn’t go through.

        I got an email saying: Account on hold temporarily
        We noticed unusual payment activity on your account and need to verify ownership of the payment method used on your most recent order.

        And they are asking a proof of billing:
        The following information must be clearly displayed on the statement:
        Your name and billing address
        Phone number (if included in your billing statement)
        Last 4 digits of the card or account number

        I already sent a ticket to Gcash support but still waiting for their reply

        Reply
  29. hi. I want to use my amex virtual pay in purchasing sa apple store us. Then have it shipped via shipping cart. I have been reading payment issues regarding IP address since we are basically here in the ph. You think my payment will proceed? I dont want to seek refund kasi especially if the payment has been credited na sa gcash tapos hindi naman pala nag proceed ang transaction.

    Reply
    • Dati nakatie up talaga ang AMEX Virtual Pay with MyShoppingBox within GCash. This particular case you are describing is why GCash has AMEX in the first place. So dapat walang issue.

      Reply
  30. I recently made a purchase online using paypal that was connected to my GCash Amex. it’s been a week since the vendor has issued my refund but it isn’t reflecting on my paypal or Gcash account. How long should I wait before the money reflects to my account?

    Reply
    • Personally, wala pa akong nararanasan na hingan ng code. Fully verified ka ba? Anyway kung ganyan, yeah mas magandang magreach out nalang sa support.

      Reply
  31. Hi, I tried using my AMEX card to pay for an item in Carousell SG and it keeps on declining. I do not know what I am doing wrong. Is it maybe because of the difference in IP? Need help asap here :<

    Reply
  32. I cant connect my AMEX to paypal. It show “Your card has been declined. Please try a different payment method.

    I have 100php balance on my gacsh. Enough to pay 1$

    Reply
  33. Hi, I would like to know if saan makikita ang card statement ng GCash Amex account? I connected my Amex account to PayPal manually tapos nagchage sila ng $1.95 (P97.98) sa akin. Ang sabi ni PayPal I need to input the 4-digit code that was sent to my card statement. I tried requesting my transaction history pero wala doon ang 4-digit code.

    Reply
  34. Hi! Iyong Amex card name ko ay magkaiba sa name ko sa gcash account ko. Pwede po ba iyon? Kasi noong nag subscribe ako sa Patreon hindi ako makapasaok. Paano po ba mapalitan ang card name ko sa Amex?

    Reply
  35. Help! My Gcash was deducted 97.42 pesos after getting a code and Icant still see the code which ddoes not make me refund it. so I though of clicking the get code again and deduct my gcash 97.42 again please help.

    Reply
  36. Hi, i dont understand my cvv. When i ask for a cvv it gives me 4 numbers but when im trying to pay it only asks for 3 so i dont know how to pay using this

    Reply
    • CVV length should be tied to the type of card (in this case is AMEX) which is 4 digits. Maybe there’s an issue with your payment gateway?

      Reply
  37. Hi,

    I was trying to pay something online but it won’t accept the Amex Virtual Card. It shows only 3 digits CVV on the site while Gcash is sending 4 digits. I have enough funds in my account. How to resolve this? Thank you very much!

    Reply
  38. Hi, thanks for the response. But I have a question again ..I linked Gcash Amex to PayPal to pay online ..tapos the transaction is successful naman , nag send na ng summary transaction ang paypal. money sent already.
    But the seller said they didn’t receive the payment..pwede pa kaya ma refund na sabi ng Gcash Amex di na daw pwede gamitin ang Gcash Amex old account ko..I have to link new account daw..?

    Reply
      • Kakahiya talaga sa seller ! Why do they have to post it’s realible tapos hindi nman. Tapos nag send nman ng transaction summary ang Paypal na successfully done. Tapos kay seller di umabot sa bank account niya, kailangan daw ng statement from Gcash Amex na nag pay talaga ako. Pinapafill up ngayon ang dispute form para maka kuha ako ng refund, bat di nlng nila process?

        Reply
  39. Hi.

    So ayun hindi na process ung automatic reversal ni gcash amex. Nag cancel ako ng transaction sa paypal kagabi, since ung status is authorization. Nagawa ko na to last week pero daytime, after 20 minutes pumasok agad.

    Question is, may effect ba pag gabi ka nag cancel?

    Reply

Leave a Comment