All About GCash Padala

Remittances are still one of the most used ways of sending money to people here. Especially for OFWs, despite the existence of digital solutions. I understand that not everyone can create their own bank accounts and not everywhere can we get good connectivity. I agree that there is also a sense of concreteness when you can get actual cash from the remittance center.

To be able to cater to this need, GCash is leveraging bills payment partners with their new product, GCash Padala.

What is GCash Padala?

This is a service provided for GCash users to send money to non GCash users. The requirement is the sender needs to have a GCash account.

An advantage of this is the fact that the sender does not need to queue in padala centers to send money. Another is the fact that you can send GCash Padala from anywhere in the world, even if you are an OFW.

How do I send a Padala?

  1. From the GCash main page, click on Send Money.
  2. Click on GCash Padala from the Send Money page.
  3. Enter the recipient’s full name. This should match the ID that the recipient will be showing the Padala agent. Also enter the contact number and the amount to send.
  4. Once confirmed, you will be receiving an SMS that you’ve sent your amount to the recipient.

How do I claim a Padala?

You need to go to any Padala supported agent and bring an ID with the exact name as the sender inputted. Once there, show the SMS you received and your ID for confirmation of identity. Once received, the sender would also be notified via SMS. If no claims happen after 15 days, the amount will be refunded to the sender.

Can I not go to the Padala agent anymore?

Yes, you can install GCash on your phone, and accept the Padala as Express Send instead.

What if the recipient already has a GCash account?

GCash would be able to detect if the recipient is a GCash account holder and would redirect automatically to the Express Send page.

How much are the fees?

For the minimum amount of Php 500, the fee would be Php 5 fixed. Higher than Php 500, and it takes 1.5% of the total fee sent. The maximum amount that can be sent is Php 5000 per transaction. You can always split higher amounts into multiple transactions.

What are the GCash Padala supported agents?

You can search for it on the GCash site itself.


We talked about how GCash Padala works. GCash Padala is a way to send money from a GCash user to a non GCash user. It only needs an ID on the side of the non GCash user. Any fees are shouldered by the sender.

If you’d like to learn more about GCash, I created a how-to on the basics of GCash.

Here is a list of links if you’re interested in the main GCash features:

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