Table of Contents
What is Shein?
You may have heard of Shein. I personally just learned about this from my wife a couple of days ago. Reading up for more information, I learned that Shein is a fashion brand from Nanjing, China, and is gaining popularity mainly with teens. Leveraging online social media channels like Instagram and gaining online influencers, they’ve steadily beat more established brands when it comes to online shopping.
What are the main differentiators of Shein with other brands?
Shein does not have physical stores. Usually, they build pop-up stores in big markets like the US, but for other countries like the Philippines, they can only stick to e-commerce. As a consequence, they can make their products cheaper, but not skimp too much on quality. Looking at the actual product, the quality is comparable to known brands like Zara or Forever 21.
Another thing that stands out is the variety of products. They are not only focused on normal-sized women but also on curvy women as well. Shein is a really good resource for those who are looking for plus-sized fashion options. Typically, if you’re plus-sized, you can be hesitant to buy clothes online because you don’t know if the clothes would fit. Also, choices are generally limited because of sizing differences between brands.
If you’re not looking for curvy and normal-sized women’s clothes, there are also men’s wear and kids’ clothes as well. Look enough and there are also accessories, bags, pet supplies, home trinkets.
Detailed descriptions, multiple product reviews, and accurate sizing charts are some ways how Shein distinguishes itself from other sellers. These are especially helpful in lessening returns and giving more power to the customer.



How was the product you ordered?
My wife bought a couple of clothes, not everything fit perfectly due to us not having a tape measure when she ordered. However, it wasn’t a deal-breaker as the designs were really high quality.
One of the dresses she was able to get at 70% off due to a limited flash sale. Currently, the item is back at the normal price.
How long does Shein ship the products to the Philippines?
Shein commits 7-14 days shipping time. In our experience, we received our package 7 days after ordering. Shipping fees are waived after a certain amount, usually for more than Php 1000 worth of orders.
Does Shein have a return policy?
Yes, essentially you need to return the product with the packaging and send it at your own cost.

How do I pay using GCash?
First, you should have funds in your GCash account. There are multiple ways to cash in to be able to fund your wallet.
Similar to most online stores, at checkout you can select which payment method you want to use. Cash on delivery is also supported, however, if you use any other payment method like GCash, you will be able to get a discount depending on the amount. Previously, they offered a 10% discount using GCash, but now it’s not as high anymore.
As an alternative, you can transfer your cash to Grab or to Paymaya via Bank Transfer first and pay using those, but keep in mind that the Instapay Bank Transfer from GCash costs Php 15 per transfer. You can factor that into your payment as a whole, especially if you are planning a big purchase.
In the example below, the total amount is Php 1836 but I was able to get a 10% discount via GCash, the final discounted price became Php 1651.


On actually paying using GCash itself, it follows the same method as with online payments. You need to input your mobile number, then verify using OTP and your MPIN to be able to confirm the payment.




Can I use GCredit in paying?
Currently, GCredit in online payments is only supported for specific merchants, and this does not include Shein.
Summary
We talked about Shein, a fast-growing online-only shop mainly catering to women both normal and plus-sized. We also talked about how buying using GCash can also provide a 10% discount.
If you’d like to learn more about GCash, I created a how-to on the basics of GCash.
Here is a list of links if you’re interested in the main GCash features:
Fund Transfers:
Payments:
Other Services:
Cashing In/Out:
Financial Services:
they took it out recently didn’t they? Specifically for gcash :<
Yeah, I checked it right now. Will be updating this post soon.
Hi! When will the Gcash payment method be available again?
Available naman siya ngayon
Hi. Do they deliver the items right at your doorsteps or you have to pick it up at the post office? Thanks.
They deliver it direct to your address
Is it okay to cancel my order? I am done paying through Gcash but the problem is I need to change my item. Hoping for your fast reply.
You can contact Shein directly as they can request payment cancellation on your behalf.
Hello, how can i request a refund po if nag place ako ng order then i pay thru gcash then nacancel ko kasi gusto ko palitan sana ung address? please help po.
Kung nacancel mo yung payment, no issue yun. Pero kung nakabayad ka na, lapit ka sa support ni Shein
Hello na refund mo po ba??
Ganto po nangyari sakin aaaah
Pwede po ba magbayad thru gcash kahit hindi fully verified yung account? Thank you!
Puwede po magbayad via QR
Hello po! Is it safe to use GCASH as payment method po? Wala pa po bang instances where meron pong nakuhanan nang pera or na hack yung gcash account nila?
For SHEIN? yes safe siya. Mananakawan ka lang kung ikaw mismo nagbigay ng password mo or ikaw nag-allow ng KKB galing sa account mo.
Hello po! Is it safe to use GCASH as payment method po? Wala pa po bang instances where meron pong nakuhanan nang pera or na hack yung gcash account nila?
Nope, kasi kung maraming nawalan, maraming magrereklamo. Sa Shopee/Lazada palang may GCash method, maraming gumagamit araw araw.
Hi ganon na ba talaga? Roadget Business PTE LTD na name nila sa gcash hindi na shein.com? I already paid for the item na kasi nadebit na rin sa gcash ko pero sa status sa shein yung order ko unpaid pa rin. May nakaexperience na po b nito?
Naraise mo na po sa kanila? Paverify niyo po yung order sa kanila
Hi naexperience ko to now.. nagrereklamo na ako sa gcash and shei. May copy ako ng receipt pero sa shein unpaid pa rin nakalagay
ano na balita sa order mo? yung akin kasi ganun ngayon
Hello! May i ask kung anong nangyari sa order mo? Sakin kasi i cancelled, mag aautomatic refund naman sila dapat diba? Thank you
yun talaga roadget i ordered today. check mo yung email mo or i refresh mo yung app/browser.
same issue din po sa akin ngayon ko lang naexperience; dati kasi is Shein. Com naman. may update na po ba regarding this?
Hi po, may update na po ba regarding dito sa issue mo po?
same pano po ito huhu
Hello, how can i request a refund po if nag place ako ng order then i pay thru gcash then nacancel ko kasi gusto ko palitan sana ung address? please help po.
Raise niyo po kay Shein mismo kasi sila ang magrerequest ng refund para sa inyo.
Diba may ziplock yung shein ? Nung nag order ako bakit wala . (first time ko mag order)
Depende po sa kanila yan, imessage niyo po sila
Hi. Binago ko yung address ko recently. Yung order ko doon ba nila yun ipapadala? Or doon sa past address ko
Sineset naman yung delivery address after payment sa Shein mismo, puwede niyo po palitan doon
Hello, what is the minimum spend para free shipping at items lng babayaran.
Depende po yun sa Shein, pakicheck kung may promo sila.
Need ba maging fully verified para makapagbayad sa shrub using gcash?
Need fully verified for any online payment
Need ba maging fully verified para makapagbayad sa shein using gcash?
Yes
Hi, nawala yung 10% discount sa shein. Kelan kaya babalik ulit yun?
Depende po sa time of the year sa palagay ko.
Hello po, pag nagbayad po ba ako sa shein using gcash. Maidedeliver po ba tlga yun sa amin?
Nakakatakot na po kasi umorder ngayon baka pag nagbayad ka online, hindi dumating yung package na inorder mo
Nasubukan ko na before, ok naman nadeliver yung items. Sina Shein pagkaalam ko may tracking number rin ang orders for follow up.
Hi just wanna ask kung bakit sinasabi nung jnt sa text na prepare exact amout pero nagbayad naman na ako thru gcash?
Template lang yung ginagamit ng nagdedeliver, pagtanggap di naman need magbayad basta nakabayad na
Ganito din po status ng order ko ngaun. Ano na po balita sa order nyo? Nadeduct n sya s gcash ko pero unpaid pdin po.
Hindi po ako sa GCash, mas mainam lapitan niyo po si Shein or si GCash Support para sa issue niyo.
Kamusta po yung item or binayad ninyo nag paid po ba? Experiencing it now po kase. Nagbayad na ako thru gcash then unpaid parin sa Shein huhu
same huhu
kamusta po order nyo
unpaid pa rin ba?
Nag order ako using gcash, nadeduct na yung payment sa gcash ko pero unpaid pa din mga orders so kinabahan ako tas kinancel ko bigla nung nakita ko yung pay now kase may 12 hrs remaining natakot ako baka madouble charge after 12 hrs.So ayun deducted pa din tas pinlace ko uli pero unpaid pa din. Pano kaya gagawin 🙁 pahelp naman.